The printer keeps trying to take paper from the photo paper tray when I am trying to print a letter

[RlyIrriTated]

The printer keeps trying to take paper from the Wrong Tray.  It keeps telling me to load photopaper, when I am trying to print a Letter from letter paper tray.

[sandytechy20]

@RlyIrriTated

Welcome to HP support community.

1. Open the document or photo on your computer, click File or the menu icon , then click Print.

   A Print or Print Pictures window or pane opens with general print job settings, including the menu to select the printer you want to print to.

2. Open Document Properties or Printing Preferences from the main print window or pane to access the HP print driver settings. The button or link name varies depending on the app you are printing from.

3. To view the different settings, click the tabs along the top of the window. To access more settings, click the Advanced button that is often located on the Layout tab.

   Figure : Example of a printer Document Properties window

   

4. Change Paper tray or source settings to main tray.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[RlyIrriTated]

The settings are all set for main tray and letter. Printer will not take paper from correct tray, and keeps telling me to load photopaper!!

[sandytechy20]

@RlyIrriTated

Update the printer firmware

Refer this HP document for the steps to update the firmware:- Click here

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.