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‎05-25-2022 01:44 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 11

Our printer has recently got stuck in a verifying mode. The printer screen says "Verifying..." with a rotating circle. It cannot be connected to on the PC, nor will it print. We have unplugged the power several times with no change to this mode. The on-off button does not function. Any advice?

1 REPLY 1

‎05-28-2022 05:34 AM

HP Recommended

@bayersga1

 

Welcome to the HP Support Community.

 

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!
 

 


 


I am an HP Employee

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