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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-12-2020 11:57 AM - last edited on ‎05-12-2020 12:49 PM by Retired

HP Recommended
Operating System: Microsoft Windows 10 IOT

The black ink was empty and I put in a new full unit. But the printing was just light grey, not black. After taking the unit and in cleaning etc, I changed to a new unit. The same result!! Before the printer was printing very well.

4 REPLIES 4

‎05-12-2020 12:29 PM

HP Recommended

The heading is wrong!. I mean of course : The printer will NOT print black!!!

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‎05-20-2020 09:08 AM

HP Recommended

Hi @BJP1901

Welcome to the HP Support Community. I'd be happy to assist you.

  • What model printer are you using?
  • If you have already cleaned the ink cartridge and replaced it with a new one and yet the issue persists, this could be an issue with the printer.

Hope this helps! Keep me posted for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎05-22-2020 04:03 AM

HP Recommended

I tried all measures in the manual, but no positive result. I had given up and start looking for a new printer then it, two days ago, suddenly start printing black again!!!  I can´t find any reason, during the meantime I had printed all documents in blue!

 

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‎05-22-2020 04:40 AM

HP Recommended

@BJP1901

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

 

 

KUMAR0307
I am an HP Employee

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