• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-16-2020 04:15 AM

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 7 (64-bit)

I have tried all HP's suggestions for fixing this error--including installing new firmware, repeatedly either taking out or jiggling around the printhead, and unplugging and replugging the power cord from behind the printer and the wall socket.  I still get the error message and the printer will not print.  I had done nothing different to cause this error to appear so I am baffled as to why it started out of nowhere.  Is there anything I can do to fix this problem other than buying a new printhead or printer?

Thank you.

4 people had the same question
2 REPLIES 2

‎05-16-2020 10:35 AM

HP Recommended

Nope, new printhead or new printer whatever is cheaper for you.




My profile on LinkedIn

1 person found this reply helpful
Was this reply helpful? Yes No

‎05-21-2020 11:34 PM

HP Recommended

Thank you for your response.

 

It's pretty disappointing that the printer only lasted 5 years and I never used it all that much.  I can only hope it doesn't wind up in a landfill.  Plus I took a hit with all the unused ink.

 

The Epson printer I had before this HP lasted for 10 years.

 

But thanks anyway.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.