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‎05-14-2024 02:25 PM

HP Recommended
Operating System: Microsoft Windows 11

My HP Smart Tank 7602 has flashing symbols (return key, question mark and red X in a circle) and the center thin white light is also flashing rapidly.  This has happend 4 or 5 times and the only way I can get them to stop is to unplug the printer and then plug it back in.  When I do so it will work properly for a day or so, then go back to flashing.

Category:
1 REPLY 1

‎05-16-2024 08:03 AM

HP Recommended

Hi @Skromfols,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

This could be a hardware issue. Try performing the steps from this document and see if that helps. 

 

Try updating the firmware. Click here

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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