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HP Envy 5660 all-in-one
Microsoft Windows 7 (64-bit)

I have posted to this community before and I realize that I should provide all the specifics relating to OS and Printer, but I think this is more of a general hardware issue and should not require those specifics.

 

The rollers that push the paper out after printing are sounding as if they might just stop at any time.  It sounds like they might need to be lubricated or something.  I have never come across this particular problem in throughout the time that I have been computer printing and with other printers so not sure if I should just let them continue to grumble at me without doing something about it, but how?

 

Thank you in advance for your time.

Open mind Pure intent
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@TY965

Thank you for replying with this detailed response 😉

I appreciate your time and efforts,

 

I could suggest you cleaning the rollers and then try printing:

 

You could refer to "Solution three: Clean the paper feed and pick rollers " from the link: Click here

 

NOTE: Although the description of the document is different, these steps could help you resolve the problem.

 

If the issue still persists, it appears to be a hardware issue.

 

Hope this helps 🙂

View solution in original post

4 REPLIES 4
HP Recommended

@TY965

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, the printer makes a loud sound while printing, 

I will send you a private message to assist you with the next course of action. Please check your forum private message box next to the bell notification icon on the upper right-hand corner for a private message from me for further assistance.

 

HP Recommended

@TY965

Thank you for replying with this detailed response 😉

I appreciate your time and efforts,

 

I could suggest you cleaning the rollers and then try printing:

 

You could refer to "Solution three: Clean the paper feed and pick rollers " from the link: Click here

 

NOTE: Although the description of the document is different, these steps could help you resolve the problem.

 

If the issue still persists, it appears to be a hardware issue.

 

Hope this helps 🙂

HP Recommended

The second reply from you was exactly what I was looking for!!  Perfect!!  Thank YOU!!

 

You Rock, Flower_Bud!!

Open mind Pure intent
HP Recommended

 

@TY965,

 

It looks like you were interacting with @Flower_Bud, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service. 

 

I'm glad we could contribute towards resolving the issue and finding the solution you were looking for.

Thanks for taking the time to let the community know about the solution.

 

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

 

Take care now and do have a fabulous week ahead. 🙂
Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.