Trade in

[AVervilleVolm]

I have had problems from the start with this printer initially. At first start worked great for 1week approximately,but since then with having to move around I have not been able to get the printer to work and stay connected to any network that I would he on for it to print, I would have pages that are empty, pages with little to half pages of what needed to be printed, and lost many pages due to not printing and would reconnect, which resulted in work performance and legal matters have been compromised and taken because of printing issues, I have tried from Android and 3 separate Laptops and unseccessful to say the lease. As well as being over charged for printing and the ink cartridges for paper printed as I have kept all papers that printed off due to not set up and issues with the printer  100's of pages I have not only reused 9ther side but have kept 100's  to show how dissatisfied I am as it has cost me $100 to purchase the printer alone and the $100 of dollars in ink that work wasn't even printed and charged for printer errors. How do I get this taken care for all the loss work, and over payments made due to printer errors in not completing my work and unable to go back and get back what I have lost and in legal matters as well?

[sandytechy20]

@AVervilleVolm

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.