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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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‎11-10-2024 05:38 PM

HP Recommended
Product: HP Color LaserJet CP3525n Printer

I have an HP3525n.  I get an error message that the transfer belt need replacement.  I took it out and cleaned it and emptied the toner tray.  The belt has virtually no damage to it and looks to be in good condition but it still doesn't work.  A video I watched said to reset the page count but I can't find how to do that.  Does anyone know how to reset the page count?

Category:
4 REPLIES 4

‎11-10-2024 05:44 PM

HP Recommended

I think that is the same as a "fuser" 

If so then try this

 

Let me know if it works.  If you ask CoPilot you might get another answer

 

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‎11-10-2024 07:03 PM

HP Recommended

There is no reset for the transfer belt counter. HP designed this product to have the belt last the rated life of the print engine which is 150K pages. What is the exact error showing on the screen right now?

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‎11-11-2024 09:06 AM

HP Recommended

The error is: 59.f0 (zero).  The help screen then shows: "Transfer unit is missing or a motor error has occurred.  Follow next steps to make sure the transfer unit is installed".  Then the screen shows how to remove and replace the transfer unit.

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‎11-11-2024 09:16 AM

HP Recommended

I went through all the steps to reset the fuser but the error message (59.F0 (zero) still comes up.  Any other ideas?

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