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HP Color LaserJet Pro MFP 3301sdw
iOS

I am unable to find tray settings on my iPhone.  Can you guide me to that?

1 REPLY 1
HP Recommended

@Linda0071 

 

Welcome to the HP English Community --

 

I can at least try to get you close --

 

Method 1 - Open EWS from within HP Smart Mobile Application

 

Sometimes opening EWS from within HP Smart works and other times, the connection kind of wanders away into the dirt.

 

Open the HP Smart app -

Tap on Printer to open Printer Settings > Scroll to Advanced > Advanced Settings (this is EWS)

 

General Example - HP Smart - Mobile (iOS) Menu - Printer SettingsHP_Smart_Mobile_Printer_Settings_2HP_Smart_Mobile_Printer_Settings_2

 

Method 2 - Open EWS from your Browser

 

If HP Smart acts like it will open EWS but balks, spins, hangs, or refuses,

Bypass the app and use your Browser.

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

AND (in addition and as available)

Section Print > Default Print Options > Select default tray

 

NOTE:

Based on the information I have, the path in EWS to the Tray and Paper Settings as shown in the examples.

Could be different - ?

 

EWS_9135_Tray_and_Paper_3EWS_9135_Tray_and_Paper_3EWS_9135_Print_Default_Print_Options_4EWS_9135_Print_Default_Print_Options_4

 

===================================

Message Content References

 

User Guide – HP Color LaserJet Pro MFP 3301-3304/3388 Series

 

General Example - HP Smart - Mobile - Print Photo - Edit / Resize & Move - Print Options

HP_Smart_Mobile_Image_Print_Resize-Move_10HP_Smart_Mobile_Image_Print_Resize-Move_10

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Color LaserJet Pro MFP 3301sdw  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.