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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-13-2020 12:31 PM

HP Recommended
Product: HP All in one C6280
Operating System: Microsoft Windows 10 (64-bit)

HP C6280 All-In-One printer - Printer tells me that light cyan needs to be replaced or print in black only. If I print in black only, I get a blank page. Yes the black cartridge is full of ink. I got a new black cartridge and get same blank page. Also, I replaced light cyan and it still says to replace. The HP solution center tells me light cyan is ready. I tried an old light cyan that still had ink and it tells me it is expired. The computer is new, is Windows10 and says that I have all of the latest drivers. Do I just need a new printer?

2 REPLIES 2

‎03-15-2020 10:06 AM

HP Recommended

@MGP7

 

Welcome to the HP Support Community.

 

If you've tried all the steps from here: https://support.hp.com/us-en/product/hp-photosmart-c6200-all-in-one-printer-series/3194493/model/319..., I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎03-16-2020 04:11 PM

HP Recommended

I gave up and bought a new Epson XP-7100 printer.

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