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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Trying to Reset my HP 2540 printer.

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04-21-2020 08:51 AM
Welcome to the HP Support Community.
Solution one: Reset the printer
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With the printer turned on, disconnect the power cord from the rear of the printer.
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Unplug the power cord from the wall outlet.
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Wait at least 15 seconds.
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Plug the power cord back into the wall outlet.
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Reconnect the power cord to the printer.
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Turn the printer on.
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If these steps resolved the issue, you do not need to continue troubleshooting.
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If the issue persists, continue to the next solution.
Solution two: Plug the printer directly into an electrical outlet
Plug the product directly into an electrical outlet to make sure that the power source functions correctly.
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Disconnect the power cord from the rear of the product.
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Unplug the power cord from any power strips or surge suppressors.
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Plug the power cord directly into an electrical outlet.
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Reconnect the power cord to the rear of the product.
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Press the Power button (
) to turn on the product.
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Try the task again.
If the issue persists, try a different electrical outlet.
Try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee