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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-30-2019 08:11 PM

HP Recommended
Product: HP office jet 3830
Operating System: Microsoft Windows 10 (64-bit)

I am setting up my office jet w/ touch screen. I need to enter wireless network password, but the touch screen has "1-2' 3-4" "5-6" as choices. I need to enter "2" but it always comes out "1"!  HOW do I get to the "2" as a choice??

 

 

1 person had the same question
2 REPLIES 2

‎10-01-2019 08:39 PM

HP Recommended

Dear Customer,
Please follow below steps to resolve the issue without the password.

1. Reset the Wireless by following the video steps
https://h30434.www3.hp.com/t5/Inkjet-Printing/Re-setup-or-reconfigure-Wireless-for-HP-Wireless-print...

 

2.  From you PC, install the HP software which helps to connect printer without Password


Thanks

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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‎10-03-2019 03:18 PM

HP Recommended

What you mention here is known as a "workaround". I may try that, but I really want to know

how can I enter the digit "2" from the touchscreen? !!  There is a box labeled "12". Each time I press it the number "1" appears.

 

 

1 person found this reply helpful
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