Trying to print A7 size envelopes using 5660 Envy printer

[Klopper]

I am trying to print address on A7 size envelopes and none of the options on printer match. Only have about 8 envelope size options and none will print properly.

[Dragon-Fur]

@Klopper 

Welcome to the HP Community Forum.

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@Klopper wrote:

Product:   HP ENVY 5660 e-All-in-One Printer series 

Operating System:  Microsoft Windows 11

Software / Application:  Unknown

Connection Type:  Unknown

I am trying to print address on A7 size envelopes and none of the options on printer match. Only have about 8 envelope size options and none will print properly.

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I am not sure this will work on your printer -- I can provide some places to check / adjust the various settings.

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Specifications - What the printer can do

The specifications do not include information on Custom Paper Sizes for paper sizes; the document does mention custom paper sizes when using the ADF

HP ENVY 5660 e-All-in-One Printer (F8B04A) Specifications

-- I did find the paper size information in another source.

and...

Media Size (facet)	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	3.85 x 8.5 to 5 x 14 in
Media Sizes Custom (metric)	97.79 x 215 to 127 x 355 mm
Media Types	Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
Media Weight Recommended (imperial)	18 to 22 lb
Media Weight Recommended (metric)	70 to 90 g/m²
Media Weights Supported, By Paper Path (Imperial)	16 to 72 lb
Media Weights Supported, By Paper Path (metric)	Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²

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Printer Software

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP ENVY 5660 e-All-in-One Printer Series Full Feature Software and Drivers 

After the software is installed, Restart the computer and log in

Note:  Ask if you need help to install the printer software.

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Custom Paper Size

HP Document: HP Printers - Creating Custom Paper Sizes

Example - Custom Paper Size Form

Custom_Paper_Size_Form_Examples_7

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Load Paper / Envelopes

 User Guide

Pages 13-14

Steps 1-4

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Alert the printer to the Paper Size & Type - Tray and Paper

Notes

Printer options - what you can find / select -- differ by printer model.

For example, not all printers support selecting "Custom" when the exact size is not listed.

If your printer includes a text-input-capable control panel, you might use it to check / adjust the paper size and paper type.

If the printer is connected to your network, you might be able to use the Embedded Web Server (EWS) to check / adjust the paper size and paper type.

The example might -- or might not -- be similar to your printer

Example - Paper Size & Type - Tray and Paper

Retain_Printing_Preferences_17

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Create the Envelope

Several methods are available, including (and not limited to)

• Word > Mailings > Envelopes
  
• Word document - Created in the shape and size of the envelope - this method can be effective when other methods prove difficult to use or do not work.
• WordPad  - Clunky but generally works
• Publisher - Document in the shape and size of the envelope
• "Office" software other than Microsoft Office

Example - Word > Mailings > Envelopes - #10

Notes -

• If your envelope size is not listed, even after having created your Custom Paper Size form, treat the envelope as a "Custom" size and enter the dimensions
• Sometimes even a standard size envelope fails to cooperate - treat the envelope as a "custom" size and enter the dimensions.

Rabbits_and_Chickens_Test_Envelope_10_14

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP ENVY 5660 e-All-in-One Printer series 

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