Trying to set support for support but website doesn't work!!!!!!!

[RedClaw]

I'm trying to get support to find a product based on product number. The HP Parts Store won't let me search for the part I need. So I tried to email Support for support on the Parts Store. Instead I get an error message.

This is the support page: https://parts.hp.com/hpparts/Customer_Email.aspx?mscssid=489EC30F8C704F3097360CAC586BC8AD

All fields are fills out but the comment field is giving me an error message. This is my comment: "I go to the HP Parts Store and try to enter the part number that I am looking for. B5L37A. It is the toner-collection unit for a HP Color LaserJet M553. You Web Site is not working. Wen I try to search for the part, the Web Page refreshes but just goes back to asking for the part to look up. It doesn't give me any information for the part needed."

This is the error message: "We are sorry, an unexpected error has occurred while attempting to process your request. If you were in the process of placing an order or would like assistance in placing an order, please contact us directly using the Contact us link.

A potentially dangerous input was detected from the client browser."

[Paul_Tikkanen]

See if you can purchase the item from this link:

HP PartSurfer

When I click on the red 'Buy' button on the right side of the page, another webpage opens up to the item and the cost is $19.99.