• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
hp Pro 8610
Microsoft Windows XP

How do I turn off the automatic firmware updates to my HP printer.   HP updates its firmware a couple times each year in order to make after market ink cartridges unusable.  This is the second time this has happened now -- and frankly, I'm kind of ticked off at HP.  REALLY ticked. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

From the printer control panel display, touch the HP ePrint icon , then touch Settings and select Printer Update.

Touch Auto Update and then touch Off to disable automatic updates.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

From the printer control panel display, touch the HP ePrint icon , then touch Settings and select Printer Update.

Touch Auto Update and then touch Off to disable automatic updates.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thanks for your help in turning off the HP auto update. When my aftermarket ink stoped working a few days ago I emailed my vendor and he told me to turn off the auto update, but failed to say how to do it. I too am very upset with the greed of HP. Many years ago Xerox tried to force all of its copier users to use their toner. The government steped in and put an end to that practice. This is the same thing,  a deliberated attempt by HP to sabatoge their competitors, and should be stopped.

 

Does anyone know of any way to reverse the firmware update?

 

Thanks again.

HP Recommended

I did this with my 8620 and it is printing again. You will have to translate the page. You will also need to go into HP Update>settings and select never update. I don't know if this opens you to viruses or if you lose some functionality of your printer but all I want out of mine is that it prints when I want it to. http://www.123inkt.nl/page/hp_firmware.html

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.