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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Two-Sided (Duplex) Printing

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01-26-2021 10:10 PM
I am having issues with the two-sided (duplex) automatic printing for my wireless HP OfficeJet 5212 All-in-One Printer. More exactly, I have no issues printing double-sided (automatic duplexing) from 2 of my devices wirelessly connected to my printer (my Desktop PC and smart phone), but the printer stopped printing two-sided just from my laptop. Printing double-sided works as expected otherwise on all all my other devices, except for my laptop. And even though I send the print jobs as two-sided from my laptop, they always comes out single-sided.
Any advice on fixes for this issue?
Thanks much in advance!
Roxanne C-K.
01-26-2021 10:29 PM
Hi,
Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:
http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
Be sure to restart your PC and allow the utility to complete the process, then check for any difference.
Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.
Shlomi
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