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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-10-2025 02:54 PM

HP Recommended
Product: HP LaserJet Enterprise M507n
Operating System: Microsoft Windows 10 (64-bit)

I have been helping someone with this printer. On the information page it shows "Processing job from tray 2...." but there is nothing in the print queue on their computer. We have tried power cycling the printer but it is still there. We tried to reset the printer but this fails because it indicates the printer is busy. I disabled Apple AirPlay and Cloud Print. What else can we do to forcibly reset this printer? Thanks,

 

Mike Lax

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2025 01:14 AM

HP Recommended

Cold reset will reset the printer better

 

https://laserpros.com/img/TechTips/hp-cold-reset-futuresmart-firmware.pdf 




My profile on LinkedIn

View solution in original post

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2 REPLIES 2

‎04-11-2025 01:14 AM

HP Recommended

Cold reset will reset the printer better

 

https://laserpros.com/img/TechTips/hp-cold-reset-futuresmart-firmware.pdf 




My profile on LinkedIn

1 person found this reply helpful
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‎04-14-2025 06:03 AM

HP Recommended

Thank you for this! This worked perfectly.

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