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‎04-27-2025 10:03 AM

HP Recommended
Product: HP ENVY Inspire 7920e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Update attempted numerous times without success.  Same error code every time.

Reply
1 REPLY 1

‎04-29-2025 08:56 AM

HP Recommended

Hi @rprescott23 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Apologies for the frustration—this error code 0x800f0206 seems to be a common issue when updating the HP ENVY Inspire 7920e on Windows 10. Here are some steps that might help:

Troubleshooting Steps

Restart Your PC and Printer

  • Power off both devices, unplug them for 60 seconds, then turn them back on.

Run Windows Update Troubleshooter

  • Go to Settings > Update & Security > Troubleshoot > Windows Update.
  • Run the troubleshooter and follow any recommended fixes.

Manually Download the Update

  • Visit HP’s driver page and download the latest firmware manually.
  • Install it directly instead of relying on Windows Update.

Reset Windows Update Components

  • Open Command Prompt (Admin) and run the following commands one by one:
    net stop wuauserv  
    net stop cryptSvc  
    net stop bits  
    net stop msiserver  
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old  
    ren C:\Windows\System32\catroot2 catroot2.old  
    net start wuauserv  
    net start cryptSvc  
    net start bits  
    net start msiserver  
  • Restart your PC and try updating again.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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