Unable to connect printer to network, IP address site cannot be reached

[melissab333]

I'm operating on a Mac OS, printer is HP OfficeJet Pro 7740. 

I can't connect to my wifi network. 

Network configuration Page printout states:

IPv4 IP address is 192.168.223.1 - this site cannot be reached when I type it in the url

Default Gateway is 0.0.0.0

I think the gateway and the IP address should be more similar, I think this is where my problem is. 

My wireless network test results also stated my MAC address filtering may be enabled on my router, so I tried adding it as a managed device with the MAC hardware address provided in the network test results. Printer is still not connecting to the network. 

[TEJ1602]

@melissab333, Welcome to HP Support Community!

Restart your devices

To prepare your printer for a wireless connection, restart the printer, computer, and router.

1. Turn the printer off, and then wait 10 seconds.

2. Disconnect the printer power cord from the printer.

3. Turn off the computer or the device you are trying to print from.

4. Connect the printer power cord to the printer, and then turn on the printer.

5. Disconnect the power cord from your wireless router, and then wait 10 seconds.

6. Reconnect the power cord to the router.

   NOTE: 

   Wait until Internet service is restored. Internet service is interrupted while the router is off.

7. Turn on the computer.

Your printer and network are ready to make a new connection. Continue to the next step.

Use the Wireless Setup Wizard to establish a wireless connection between your printer and network.

1. From the home screen of your printer control panel, touch the Wireless icon 

2. Touch the Setup icon 

3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

   The printer searches for available networks.

5. Touch the name of your wireless network.

6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

   NOTE: 

   Type the exact network name, including any uppercase and lowercase letters.

7. Type your network security password (WEP or WPA key), and then touch Done.

   If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.

   Once the printer is connected, the blue Wireless light (or wireless icon on the menu) stops blinking and remains on.

If you still have issues, print the wireless test page from Network Settings or Setup menu and share the screenshot of the same.

Also, let me know the make and model of your router.

Keep me posted for further assistance.

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