Unable to print Problem unknown

[Ilu95]

My HP Smart Software tells me my Printer can not print until the Problem is resolved.
Yet when i do a diagnosis it just says there was an "error with the printing queue", then the error gets resolved with the diagnosis tool, but after that i still cant print. And if i do a diagnosis again it says "error with the printing queue again".
Even that error is very odd to me when theres not a single job in the queue.

[Garp_senchau]

@Ilu95, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

The persistent "error with the printing queue" on your HP LaserJet M110we, even when there are no jobs in the queue, can be frustrating. Here are some steps you can take to troubleshoot and try to resolve this issue:

Restart the Print Spooler Service:

• Press Win + R to open the Run dialog.
• Type services.msc and press Enter.
• Find the "Print Spooler" service, right-click on it, and select "Restart".

Clear Print Queue:

• Open the "Devices and Printers" section in Windows.
• Right-click on your HP LaserJet M110we and select "See what's printing".
• Ensure there are no stuck jobs. If there are, clear them by canceling all documents.

Reinstall HP Smart Software and Printer Driver:

• Uninstall the HP Smart software and your printer driver from the system.
• Visit the HP Support website and download the latest drivers and HP Smart software for your printer model.
• Install them and add your printer again.

Run Windows Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Select "Printer" and run the troubleshooter.

Check for Windows Updates:

• Ensure your Windows 10 OS is up-to-date by checking for updates under Settings > Update & Security.

Check Printer and Network Connection:

• Make sure your printer is connected to the same network as your computer.
• Check cables and Wi-Fi connections to ensure stability.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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