-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Unable to print. Rendering failed.

Create an account on the HP Community to personalize your profile and ask a question
05-31-2025 04:53 AM - edited 05-31-2025 04:54 AM
Thank you to everyone who suggested completely removing and reinstalling the printer and HP Smart. This worked for me. Although I had previously re-installed the printer, I don't think I had removed it from every possible place.
For anyone else in the same situation, I followed these instructions (https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-do-i-uninstall-and-reinstall-a-print...) and the printer is now working again.
06-02-2025 07:56 AM
HP Smart Tank 7600 Series
I am having the same problem, was only printing a couple of days ago, however since then my system has updated during the night;
- 2025-05 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5058499)
Successfully installed on 30/05/2025
Since this update, the following message appears when I am attempting to print from Microsoft Word:
06-07-2025 05:10 AM
I couldn't find a way to delete the printer from Windows 11. Can you explain how to do that?
I did the uninstall and reinstall of HP Smart as per the instructions on this page and it made no difference. I can print from my Mac, but not from my work Windows 11 laptop.