Product: HP Desk Jet 3634 print scan copy web printer
Operating System: Microsoft Windows 10 (64-bit)
I have did all of the virtual agent recommendations, without luck. I did all of the necessary windows updates and was instructed to insert my CD from my printer. I no longer have that. I was directed to a page on how to accomplish that (no CD) have not been able to access that. My printer will print a online gift card if I power the printer off and then turn it back on. I have a physical disability and cannot do anything with the power independently. I would appreciate any feedback.
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