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HP Recommended

How do I opt out of updates and REMOVE the March 2025 automatic update to my  MFP M283cdw Color LaserJetPro HP printer?

4 REPLIES 4
HP Recommended

@OptOutOfUpdates, Welcome to HP Support Community,

 

Thank you for posting your query.

 

Unfortunately, the printer update cannot be uninstalled or removed.

Let me know the issue you are facing, and I will be glad to help you out

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

HP Recommended

Like so many other unfortunate HP printer customers, my printer no longer shows as a printer for selection to print. Prior to that it would not print anything. Worse, there was a message to the effect that my printer was now compromised and exposed to whom or what the message did not detail. Thank you for reaching out to help me. I am beyond pissed off with HP printers and greedy sole proprietor of ink updates.

HP Recommended

So what's going on at HP to fix this?  I have not been able to use my 2734e printer since the first week of March, and it is part of my critical business equipment.  Does anyone there care?  Has anything been done to correct this mess?  Do i need to buy a new printer after I just bought ink for this boat anchor? 

HP Recommended

@OptOutOfUpdates, thank you for your response

 

Restart the Printer

  1. Turn off the printer.
  2. Unplug the power cord from the back of the printer.
  3. Remove the cartridges.
  4. Press and hold the power button for 30 seconds.
  5. Plug the power cord back in.
  6. Wai for few minutes and then insert the cartridges (let printer prompt for cartridges)
  7. Turn on the printer

Run HP Print and Scan Doctor (Windows only):

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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