Unable to print barcode on HP office jet 5200 series

[packn]

Having issues to print barcode or QR-code on HP Officejet 5222 printer on windows 11 - 64bit OS.

[Nal_NR]

Hi @packn,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If you're having trouble printing barcodes or QR codes on your HP Officejet 5222 printer using Windows 11 (64-bit), follow these steps to troubleshoot and resolve the issue:

1. Update Printer Drivers

Ensure that you have the latest drivers installed for your printer.

1. Go to the HP Support and Drivers page.
2. Enter your printer model: HP Officejet 5222.
3. Download and install the latest drivers and software for your printer.

2. Use High-Quality Images

Ensure that the barcode or QR code you are trying to print is of high quality and resolution.

• Image Format: Use a high-resolution image format such as PNG or SVG.
• Image Size: Ensure the image size is adequate for scanning.

3. Check Print Settings

Make sure the print settings are optimized for printing barcodes or QR codes.

1. Open the document containing the barcode or QR code.
2. Go to the print dialog (usually found under File > Print or by pressing Ctrl + P).
3. Click on Properties or Preferences next to your printer name.
4. Adjust the following settings:
   • Print Quality: Set it to high or best.
   • Paper Type: Select the correct paper type.
   • Scale: Ensure the image is not being resized or scaled down.

4. Disable Scaling and Fit to Page

Sometimes scaling or fit to page options can distort barcodes and QR codes.

1. In the print dialog, look for options like Fit to Page or Scaling.
2. Ensure these options are disabled or set to 100%.

Kindly check the next set of steps in the next post. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Nal_NR · Accepted solution]

Hi @packn,

Please find the next set of steps below. 

5. Print from a Different Application

Try printing the barcode or QR code from a different application to see if the issue persists.

• Microsoft Word: Insert the barcode or QR code image and try printing from Word.
• Adobe Acrobat Reader: If your barcode or QR code is in a PDF, try printing from Adobe Acrobat Reader.

6. Test with Different Barcodes/QR Codes

Verify if the issue is with a specific barcode or QR code.

1. Try printing a different barcode or QR code to see if the problem persists.
2. Use online barcode or QR code generators to create new codes and test print them.

7. Clean Print Heads and Align Printer

Sometimes print quality issues can be due to dirty print heads or misaligned printers.

1. On the printer's control panel, go to Setup or Settings.
2. Look for options like Printer Maintenance.
3. Perform a Print Head Cleaning and Printer Alignment.

8. Update Firmware

Ensure your printer's firmware is up to date.

1. From the printer's control panel, go to Setup or Settings.
2. Look for an option like Printer Maintenance or Update.
3. Check for firmware updates and install any available updates.

9. Use HP Smart App

If you haven't already, try using the HP Smart app to manage and print your documents.

1. Download and install the HP Smart app from the Microsoft Store.
2. Add your HP Officejet 5222 printer to the app.
3. Try printing the barcode or QR code from within the app.

If the issue persists, consider contacting HP support for further assistance. There may be a specific issue with the printer hardware.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.