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officeJet Pro 8710
Mac OS X 10.10 Yosemite

I cannot print double sided.  I have looked up other FAQs and have trouble-shot as far as I can go. Any help would be appreciated! I'm using a MacBook, OS 10.10

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@buiznezzlady

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I understand the double-sided print doesn't work,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you verified if the device supports two-sided printing?

(Click here to verify the same, if you haven't already)

 

While you respond to that, here's what you need to do:

 

View this video on YouTube

 

Step 1: Set up the print job

Set up the duplex print job in the document print settings.

  1. To avoid page ordering issues, load enough blank paper into the input tray to fully complete your print job.

  2. Open the document you want to print, click File, click Print, and then click Show Details if necessary.

  3. Look for a Two-Sided selection box.

    Figure : Two-Sided option in the print settings

    Two-Sided option in the print settings
    • If the Two-Sided option is available, your printer supports automatic duplexing. Select the checkbox next to Two-Sided, select Layoutfrom the unnamed menu at the center of the window, select long or short-edge binding from the Two-sided pop-up menu, and then click Print. You do not need to complete the rest of these steps.

    • If the Two-Sided option is not available, either your printer does not support automatic duplexing or additional setup is required for your automatic two-sided duplexing accessory. If you know your printer has the accessory, go to the Frequently asked questions to enable it. Otherwise, continue with these steps to manually print on both sides of the page.

  4. Before continuing, you need to know your printer type: rear loading or front loading. The page settings you will select depend on what kind of paper tray your printer has.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

 

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

 

@buiznezzlady

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I understand the double-sided print doesn't work,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you verified if the device supports two-sided printing?

(Click here to verify the same, if you haven't already)

 

While you respond to that, here's what you need to do:

 

View this video on YouTube

 

Step 1: Set up the print job

Set up the duplex print job in the document print settings.

  1. To avoid page ordering issues, load enough blank paper into the input tray to fully complete your print job.

  2. Open the document you want to print, click File, click Print, and then click Show Details if necessary.

  3. Look for a Two-Sided selection box.

    Figure : Two-Sided option in the print settings

    Two-Sided option in the print settings
    • If the Two-Sided option is available, your printer supports automatic duplexing. Select the checkbox next to Two-Sided, select Layoutfrom the unnamed menu at the center of the window, select long or short-edge binding from the Two-sided pop-up menu, and then click Print. You do not need to complete the rest of these steps.

    • If the Two-Sided option is not available, either your printer does not support automatic duplexing or additional setup is required for your automatic two-sided duplexing accessory. If you know your printer has the accessory, go to the Frequently asked questions to enable it. Otherwise, continue with these steps to manually print on both sides of the page.

  4. Before continuing, you need to know your printer type: rear loading or front loading. The page settings you will select depend on what kind of paper tray your printer has.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

 

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended
Thank you, I figured it out. I can't print directly from the website, I have to open the print dialog box. Essentially, the quick print option doesn't work (even if double sided is selected as default) for double sided printing.
HP Recommended

 

@buiznezzlady

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad you found the solution for this concern.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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