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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Unable to print double sided

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02-12-2018 04:40 PM
I cannot print double sided. I have looked up other FAQs and have trouble-shot as far as I can go. Any help would be appreciated! I'm using a MacBook, OS 10.10
Solved! Go to Solution.
Accepted Solutions
02-13-2018 03:56 PM
Thank you for posting on HP Forums,
Riddle_Decipher is at your service.
As I understand the double-sided print doesn't work,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Have you verified if the device supports two-sided printing?
(Click here to verify the same, if you haven't already)
While you respond to that, here's what you need to do:
Step 1: Set up the print job
Set up the duplex print job in the document print settings.
-
To avoid page ordering issues, load enough blank paper into the input tray to fully complete your print job.
-
Open the document you want to print, click File, click Print, and then click Show Details if necessary.
-
Look for a Two-Sided selection box.
Figure : Two-Sided option in the print settings
-
If the Two-Sided option is available, your printer supports automatic duplexing. Select the checkbox next to Two-Sided, select Layoutfrom the unnamed menu at the center of the window, select long or short-edge binding from the Two-sided pop-up menu, and then click Print. You do not need to complete the rest of these steps.
-
If the Two-Sided option is not available, either your printer does not support automatic duplexing or additional setup is required for your automatic two-sided duplexing accessory. If you know your printer has the accessory, go to the Frequently asked questions to enable it. Otherwise, continue with these steps to manually print on both sides of the page.
-
-
Before continuing, you need to know your printer type: rear loading or front loading. The page settings you will select depend on what kind of paper tray your printer has.
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-13-2018 03:56 PM
Thank you for posting on HP Forums,
Riddle_Decipher is at your service.
As I understand the double-sided print doesn't work,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Have you verified if the device supports two-sided printing?
(Click here to verify the same, if you haven't already)
While you respond to that, here's what you need to do:
Step 1: Set up the print job
Set up the duplex print job in the document print settings.
-
To avoid page ordering issues, load enough blank paper into the input tray to fully complete your print job.
-
Open the document you want to print, click File, click Print, and then click Show Details if necessary.
-
Look for a Two-Sided selection box.
Figure : Two-Sided option in the print settings
-
If the Two-Sided option is available, your printer supports automatic duplexing. Select the checkbox next to Two-Sided, select Layoutfrom the unnamed menu at the center of the window, select long or short-edge binding from the Two-sided pop-up menu, and then click Print. You do not need to complete the rest of these steps.
-
If the Two-Sided option is not available, either your printer does not support automatic duplexing or additional setup is required for your automatic two-sided duplexing accessory. If you know your printer has the accessory, go to the Frequently asked questions to enable it. Otherwise, continue with these steps to manually print on both sides of the page.
-
-
Before continuing, you need to know your printer type: rear loading or front loading. The page settings you will select depend on what kind of paper tray your printer has.
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-13-2018 04:06 PM
02-13-2018 06:32 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution for this concern.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
Take care now and do have a fabulous week ahead. 🙂
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.