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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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HP ENVY 7640 e-All-in-One Printer

Every time I try to print a photo or document I get a message: "click to review Privacy statements and enable its use"

I've reviewed the statements and I'm still not able to print. 

I've uninstalled and installed the HP SMART app and no improvements. 

How can I solve this?

3 REPLIES 3
HP Recommended

@AMHealy 

 

Welcome to the HP Community --

 

If you have not done so,

The next time the statement pops, open the little window, scroll to the bottom of the text, Click OK / Accept.

 

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Hi,  it does not give me that option.  It prompts me to click on the notification and when I click it,  it takes me to the HP Smart app. 

HP Recommended

@AMHealy 

 

Probably makes sense --

I cannot think of a reason HP Smart would ask for a Privacy Notification check during print.

?

 

Privacy Preferences settings are set / adjusted in HP Smart > App Settings.

 

HP_Smart_Win_HP+_Privacy_Settings_1HP_Smart_Win_HP+_Privacy_Settings_1

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.