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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-30-2019 09:28 AM

HP Recommended
Product: Hp deskjet ink advantage 3545 printer
Operating System: Microsoft Windows 10 (32-bit)

My ink cartridge is full but i am unable to print . Please help me resolve this problem

1 REPLY 1

‎10-30-2019 09:50 AM

HP Recommended

Hi @Krupa04

 

Try to update the firmware, you need the USB cable to update it

https://ftp.hp.com/pub/softlib/software13/printers/dj3540/DJ3540_R1828A.exe

 

problem still persist if you make a copy? what's the ink level status? where do you see the ink level?

 

you can try to follow this next steps to solve issue for black color is not printing issue

https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3540-e-all-in-one-printer-series/52859...

 

please let me know if this solve your issue

I work on behalf of HP, regards.
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