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‎07-31-2022 10:11 AM

HP Recommended
Product: HP Smart
Operating System: Microsoft Windows 10 (64-bit)

I tried to download HP Smart App from window store on my Win 10 ( 64 bit ) desktop. It starts download, but shows Error and stops. Pl help me install it. My all in one deskjet 2300 printer only scans documents but can not print.

Category:
1 person had the same question
1 REPLY 1

‎08-08-2022 03:09 PM

HP Recommended

@RajanSmart

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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