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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Unable to print

Create an account on the HP Community to personalize your profile and ask a question
08-02-2022 12:29 AM
Yes, this is an older printer. Printing yesterday. Job ran out of paper. Replaced paper. Then, showed that ink was empty. Replaced all cartridges with HP cartridges. Have reset. Uninstalled. Reinstalled. Reset. Removed cartridges. Cleaned contacts. Any other ideas?
08-02-2022 03:21 AM
Hello,
May i know the OS on your pc to which this printer is connected / installed software. ? ( Win 7/8/10/11 )
Are there any blinking lights on the printer ?, if yes use this URL to troubleshoot based on blinking light status .. https://support.hp.com/in-en/product/hp-officejet-6100-eprinter-series-h611/4322969/document/c031422...
Please download and run the HP Print and Scan Doctor from https://support.hp.com/in-en/help/printscandoctor
Jabzi
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Although I am an HP employee, I am speaking for myself and not for HP.