Unable to reset a EWS password for Officejet pro 8730

[CIIDFRANCE]

Hello I've same problem with EWS admin password.

I'v tried  all solution twice but no result.

Please helpme

[CIIDFRANCE]

Hello 

I have same problem for reseting admin password on Officejet pro 8730... 

Please help me !

Thank you

[Jeet_singh]

@CIIDFRANCE,

Thank you for posting your query on HP Community,

We are going to provide you some additional steps via PM that are specific related to your product model.

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[mjcaffey]

I too am having trouble solving the password reset. Can you PM me how for the HP OfficeJet Pro 8730? 

I also am not able to copy from my printer, help!

Thank you!

[Jeet_singh]

@mjcaffey,

Thank you for posting your query on HP Community,

I am going to send you a private message with the instructions on how to perform an advanced reset. Now these steps are specific to your printer only. 

Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Regards,

[CIIDFRANCE]

Hello

Not solved, the solution is "exchange the printer with HP"

Full reset by HP technician menu dont solve the problem.

Thank you for your answer. 

[Jeet_singh]

@CIIDFRANCE,

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[BraveToaster]

Hi,

I have the same issue. Can you please send me a PM with the reset instructions so that I can reset the admin password for my HP Deskjet 8730 printer?

Thank you,

Arno

[asmita6658]

Hi @BraveToaster

Welcome to the HP Support Community. 

Try restoring the network settings to defaults - 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.
4. Touch Yes.

If the issue still persists, I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Dcff]

Exactly the same issue. Tried to reset with bl bl bl bl as well. The bottom left button. Need to complete hard reset it if possible. Waiting your your reply.