Unable to restore network settings on HP OfficeJet Pro 8710

[EyePod]

Followed all the recommended instructions listed in the user guide without any success. 😞

The panel keeps announcing that the "wireless is off".

When trying to reset the printer in its Settings, it displays: "This feature has been locked by the person who set up the printer."

I set up the printer and unable to manage the wireless access rights, nor to access it on the network.

[ShlomiL]

Hi,

Try restoring the settings as following:

• Swipe your finger from the top to the bottom of the pritner screen.
• Tap the Setup (Wheel) icon.
• Tap Printer Maintnance.
• Tap Restore.
• Tap Restore Factory default and confirm any prompt.

The printer should restart, then check for any difference.

Please let me know if that helps,

Shlomi

[EyePod]

Thank you for trying to help.

Unfortunately, this wasn't a good solution. The Restore function is locked; when tapping on it I get the same annoying message: "This feature has been locked by the person who set up the printer." Wish I could re-enter the password on the panel.

[ShlomiL · Accepted solution]

Sent you a private message @EyePod,

You may click the top envelope icon to access private messaging.

Shlomi

[EyePod]

Thank you so much, Shlomi! You are the best!!!