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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Unexpected configuration problem

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04-08-2023 03:11 PM
I have an Officejet 8022 all in one. Recently when trying to print anything from my pc I get a "your printer experienced an unexpected configuration error 0x80041f3." I have restarted both pc and printer, uninstalled and reinstalled the printer with no luck. Stopped and restarted the spooler. Device manager shows the printer hooked up to usb and wireless. I can copy and scan from the printer with no problem. I can print wireless from my fire hd10 with no problem. Anyone have any ideas how I can fix.or bypass this problem. It is really irritating.
04-11-2023 08:03 PM
Hi @moochie581,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Error 0x80041f3 on an HP Officejet 8022 printer usually indicates an issue with the printer's configuration settings. Here are some troubleshooting steps you can try.
- Restart the printer: Turn off the printer and unplug it from the power source. Wait for a few minutes, then plug the printer back in and turn it on.
- Check the network connection: Make sure the printer is connected to the same network as your computer or mobile device. If you are using a wired connection, ensure that the Ethernet cable is securely plugged in. If you are using a wireless connection, check that the Wi-Fi signal is strong and stable.
- Update the printer firmware: Check if there are any available firmware updates for your printer and install them if necessary. You can usually find firmware updates on the HP website or through the printer's software.
- Reset the printer: Sometimes resetting the printer to its default settings can help resolve configuration errors. To do this, press the "Settings" button on the printer's control panel, then select "Restore Defaults."
- Reinstall the printer drivers: Uninstall the printer drivers from your computer, then reinstall them from the HP website or through the printer's soft
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator