User intervention required error message

[Button22]

Hi all, 

I have an Envy 4527 printer and have just bought a HP laptop.  I am setting everything up but the printer is displaying a message which says user intervention required  (frustratingly I can't find what intervention is required anywhere - it doesn't tell you!).  The software is obviously up to date as I have only just set up the laptop.  I have however uninstalled and reinstalled the software twice. I have checked the updates on the printer itself and they are all up to date. 

It did print one page and I got excited, only for 5 minutes later it displyed the same message.  I have done the troubleshooting and used the HP doctor, both say there is nothing wrong.  It shows the same message on my work laptop too and has done for about 6 months.  It is frustrating as I am paying monthly for a service I cannot use.  

Any help would be really appreciated.  Thank you in advance.  Here's hoping you can help me.

[Gage3780]

I have an HP 4510 Envy all in printer and its doing the same thing for the last week. I had instructions from an HP guy on here and they didn't work.. I reset my router and it worked OK for a day and it back do doing the same thing.  I ran the Scan Doctor and it wouldn't print out the test page so it tol me me its a software issue.  You could try what they told me.  I uninstalled all the HP printer software, unplugged the printer etc but its back to "attention required. I was was told to uninstall the drivers too and go to HP's web page and download all the HP software all over again.  I dont know what to tell you I'm still back at messing with mine.