Using Windows 8.1. How do I delete a print job hung up in the print queue?

[CarolJFields]

I have a print job that has been deleting forever and will not respond.  It is hung up and cannot allow anything else to be printed.  How do I delete this.  I have windows 8.1.

[DavidPK · Accepted solution]

Hi,

From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.

Restart the computer and you should find the document has been removed.

Regards,

DP-K

[DLL68]

Doesn't Work: When I follow these steps, the "Stop" button in spooler properties is greyed out (inactive).  Ignoring that, and going to the ....PRINTERS folder, there are 4 files there, most of which cannot be deleted because they're "in use" by the spooler.

Background: Windows 8.1, HP Officejet Pro 8610, wireless connection.  Windows Control Panel shows job status as "Deleting-Printing"

[xqz]

Did you ever get an answer to this problem?  I have the same issue.  The print spooler cannot be stopped because the stop button is greyed out in properties.  The job status is "Deleting-Printing".

[DLL68]

did eventually get the method originally suggested to work but don't recall exactly how I got the "stop" to be active; I did at one point log in as Admininstator, perhaps that was the secret...

Then after deleting the files (one would not delete but didn't seem to matter) I had to "restart the spooler" ob tge "services" page

[Velvet_the_Fox]

that is the same thing