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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Using ink cartridge 61 instead of 63

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08-22-2018 10:21 PM
Can I use ink cartridge 61 when it calls for 63? They are excatly alike in size, and placement of copper contacts. I am getting 'Incompatiable Ink Cartridge'. Is there any way to go around this error?
08-22-2018 10:39 PM
No,
The HP 61 ink cartridges are intended for other printer models.
Yout printer only uses HP 63 cartridges as described below:
https://support.hp.com/za-en/document/c01766411
Shlomi
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01-11-2020 03:51 AM
Hi @Dani_123
Welcome to the HP Support Community.
HP OfficeJet 5255 All-in-One Printer uses HP 63 ink and HP 61 will not be compatible.
I'd suggest you Contact HP in your region regarding this, if the inks were purchased directly from HP or contact the store.
Have a great day!
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Asmita
I am an HP Employee