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- HP Community
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- Re: Various paper sizes for HPDeskjet 2620 printer

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10-26-2018 01:34 AM
Hi Guys, anyone know what paper size do I select for A6, in the print drop down menu for a deskjet 2620? The drop down options do not offer A6 size - only envelope sizes and some B / J sizes that don't relate to A6 or A5 sizes? I've clicked on a few various sizes, and loading the A6 size then moving the paper holder slide to the edge of the A6 - but I keep getting an error message. Any ideas on how to get my A6 to be picked up and loaded into my printer? Thanks..... Paul
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10-26-2018 01:52 AM
Depending where do you live and installtion options, printer supports
Letter; Legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes (Media sizes supported (U.S. standard))
A4; B5; A6; DL envelope (Media sizes supported (metric)
3 x 5 to 8.5 x 14 in (Media sizes, custom (U.S. standard)
89 x 127 to 215 x 279 mm (Media sizes, custom (metric))
Its specs:
https://support.hp.com/si-en/document/c05524449#AbT11
Please try Sustom size to match A6 size.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-26-2018 01:52 AM
Depending where do you live and installtion options, printer supports
Letter; Legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes (Media sizes supported (U.S. standard))
A4; B5; A6; DL envelope (Media sizes supported (metric)
3 x 5 to 8.5 x 14 in (Media sizes, custom (U.S. standard)
89 x 127 to 215 x 279 mm (Media sizes, custom (metric))
Its specs:
https://support.hp.com/si-en/document/c05524449#AbT11
Please try Sustom size to match A6 size.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-27-2018 02:25 AM
Hi Banhien, thank you for your help and suggestions re the printer paper sizes. I have tried both the DL and C6 envelope sizes and they sort of work. They allow the paper to be picked up but converts the image to an envelope ratio. But that's better than nothing.
Also, I have added extra sheets to the printer tray. Previously I had only inserted one sheet of paper. The extra sheets may be assisting in the printer to pick up and transfer the paper. But all is good now. Thanks again for taking an interest and your help. ..... Paul