Vertical Streaks in printout

[DSharpJr]

Vertical streaks in printout

[sandytechy20 · Accepted solution]

@DSharpJr

This is a great location to get assistance! I read your post and see that you are getting vertical lines when you print on HP envy 4520 printer. I would like to help you resolve this issue. 

• Clean the rollers and scanner glass with a lint free cloth.
• Print a Print Quality Diagnostic report.
• Clean the ink cartridges.
• Align the printer.

Click here to refer the document and perform these steps.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers!

[DSharpJr]

Thanks very much for your help, it worked.

[sandytechy20]

@DSharpJr

Thanks for the reply.

Happy to know that issue is fixed.

Feel free to contact us if you have any queries in future.

Cheers.

[DSharpJr]

The vertical streaks were gone and then they are back again.  I put new ink cartiages in and printed a picture and they are there again.

[Dvortex]

Hello @DSharpJr,

I went through the case and wanted to jump in with a suggestion.

Is this issue happening only while printing photos or also while printing regular documents? Let me know.

If the issue is specific to while printing photos, then try the steps below:

• Open the location where the picture you want to print is stored.
• Right-click on the picture and select “Open with” and choose “Windows Photo Viewer” to open the image (This is important)
• Change the paper size to 4*6 / 8.5 and also change the paper type to photo paper.
• Then print the picture and check.

Hope that helps. Good luck!

[DSharpJr]

it worked. forgot to change it to photo paper.

[The_Fossette]

Hi @DSharpJr

Thank you for posting back.

Perfect, I am really glad to hear that! 

If any other questions arise, please feel free to write back to me.

Take care!

Cheers!