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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
OfficeJet Pro 8500
Microsoft Windows 10 (64-bit)

Does anyone know how to resolve a vertical blank space when printing?  I've cleaned and aligned the printhead.  Thanks,

6 REPLIES 6
HP Recommended

@Bankerr

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the vertical blank space while printing issue.

 

Does this happen on copies too?

 

Try the steps from here: https://support.hp.com/in-en/document/c02208875

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

Hi!

 

Yes, it happens on copies also.  I tried the suggestions suggested on the website you referred.

 

Any other suggestions?

 

Many thanks and regards,

HP Recommended

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Thank you Betty.

 

Best regards,

HP Recommended

Betty,

I should have asked if you would like me send you a copy of the page with the vertical line issue for your information and files?

 

Regards,

HP Recommended

You're most welcome. That is not required.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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