Vista / Win 7 Duplex Printing Troubleshooting Guide

[Bill25]

Thanks for your comment, BB. I had read through a lot of the posts and noted yours (as well as your difficulty getting people to realize that your problem was with manual printing). I had also searched elsewhere on the internet and found other complaints about the hp 3030 and Win 7. I posted at the suggestion of HP, in one last hope that someone in the world had solved the problem, at least for my printer. It appears not.

It would save people a lot of time (in my case a total of 6 or more wasted hours) if HP stated on their website what features were not implemented in the drivers. The author of a driver must know this information.

[kalg0257]

I have the HP 6500 Wireless on Window 7 (32 bit) and when I use the duplexer to print double sided pages the back page prints about 1/4" lower than the front page.  I have had the printer replaced and now the duplexer and it still prints off by 1/4" on the top margin.  Also installing the 990C drivers didn't make a difference either.  Now HP is suggesting I use different paper ... really?  Is that all you can come up with?

[Bob_Headrick]

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@kalg0257 wrote:

I have the HP 6500 Wireless on Window 7 (32 bit) and when I use the duplexer to print double sided pages the back page prints about 1/4" lower than the front page.  I have had the printer replaced and now the duplexer and it still prints off by 1/4" on the top margin.  Also installing the 990C drivers didn't make a difference either.  Now HP is suggesting I use different paper ... really?  Is that all you can come up with?

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First, you are not addressing HP in this forum, you are dealing with other users - this is a user to user forum, not a link to HP support.

When printing without the duplexer the top margin is about 0.08" and the bottom margin is about 0.46".  When duplex printing the back side is actually printed from bottom to top and the margins are reversed.  No amount of changing the duplexer or printer or paper will change this.  

[CooMan51]

I'm having a problem with my LaserJet CP1525nw printer.  It worked for the first two months that I've had it, then a couple of weeks ago, it started to tell me to flip the page over and hit "OK" for everything that I printed.  This is a manual duplex printer, and that works fine. But when I print a single page, it prints a blank page first, then tells me to hit OK, then prints what I want.  If I turn off manual duplex, it obviously works fine.  I tried looking at all of the setting/properties, but I can't find anything.  The only thing I have slight understanding of is, when I print a multiple page doc with manual duplexing, it prints from the last page to the first page.  I tried to change this in the setting/properties, but it was already on front to back.  I changed it from back to front, with no luck.  I have changed it back to the original settings. 

Also, I tried installing the firmware again, as well as installing the whole entire printer on the computer.  AND I reset the printer as well. 

A one page doc, technically, doesn't have a back page, so I don't get why it's asking me to duplex on a  one page doc.  I tried contacting HP support, and talked to some guy in another country - no help.  He was going to take control of my computer, but his system froze and he never called me back.  

Any IDEAS???? 

[Bob_Headrick]

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@CooMan51 wrote:

I'm having a problem with my LaserJet CP1525nw printer.  It worked for the first two months that I've had it, then a couple of weeks ago, it started to tell me to flip the page over and hit "OK" for everything that I printed.  This is a manual duplex printer, and that works fine. But when I print a single page, it prints a blank page first, then tells me to hit OK, then prints what I want.  If I turn off manual duplex, it obviously works fine.  I tried looking at all of the setting/properties, but I can't find anything.  The only thing I have slight understanding of is, when I print a multiple page doc with manual duplexing, it prints from the last page to the first page.  I tried to change this in the setting/properties, but it was already on front to back.  I changed it from back to front, with no luck.  I have changed it back to the original settings. 

Also, I tried installing the firmware again, as well as installing the whole entire printer on the computer.  AND I reset the printer as well. 

A one page doc, technically, doesn't have a back page, so I don't get why it's asking me to duplex on a  one page doc.  I tried contacting HP support, and talked to some guy in another country - no help.  He was going to take control of my computer, but his system froze and he never called me back.  

Any IDEAS???? 

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Hmm...  I have a CP1525nw printer set up on my home network and AFAIK it always wants to print both sides, even for one sided jobs.  If I think about it I change to no duplexing for the single page jobs.  In my case I do not think it ever printed just one side for single page jobs.  

I do not have any suggestions but will be interested if someone else has a workaround.

[windyhill]

This also allows one to specify Black Cartridge Only when duplex is selected

[Bob_Headrick]

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@windyhill wrote:

This also allows one to specify Black Cartridge Only when duplex is selected

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What "this" are you referring to?  Does one of the Vista/Windows 7 duplex patches fix this?  Which printer?  Which OS?   Thanks in advance.

[bobw128]

I have a DeskJet 6540 connected to an XP computer which is shared with a Windows 7 netbook.  It does everything correctly from the XP machine.  I installed the latest Win7 Deskjet 6500 driver in the netbook and the printer works fine except if I select duplex manually, it won't print anything until you respond to the message to turn the paper around and put it back in the printer, then it prints everything on one side only.  It should not send the message to turn the pages around until it has printed (or at least is printing) the odd (even?) pages.

BobW