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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- WPA passphrase question

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10-20-2012 09:35 PM
WPA is otherwise known as your wireless network password.
If you don't know what it is, I can help you find it (it is inside your wireless router). What router are you using?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
10-21-2012 05:48 PM
The passphrase is not housed or sourced in your printer. It is a setting in your wireless router. What router are you using?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
01-10-2013 10:45 AM
I have an HP Officejet J4680 and am trying to set up wireless printing. Every time I enter my WPA passphrase, I get the message telling me that the WPA security passphrase configured on my printer does not match mywireless router setting. What should I do?
01-12-2013 01:45 PM
I have the same problem. When I had Comcast, I would enter the passphrase...correctly...over and over. It would continue to tell me it was incorrect. I forget how I finally was able to get it to work. Now, we've switched to AT&T and the same thing is happening. I'm entering the...all numbers...exactly as AT&T told me. It's saying it's the wrong passphrase. It's definitely NOT the wrong passphrase.
01-13-2013 01:21 PM
On the front of the printer: Setup > Network > Restore Defaults. Then in the same menu run the Wireless Setup WIzard again.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
01-14-2013 08:05 AM
Verify you can connect with no security. Disable all security on the router and attempt to connect the printer now. Are you successful? If yes, go back and add WPA2-AES security with a password, no special characters, letters and numbers only. Are you successful? If no, hard reset your router and reconfigure it back from scratch and perform the above again. Are you successful?