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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Waiting for printer to become available

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06-16-2020 05:24 PM
I'm this close to dumping this printer and getting a new brand. I've gone through lists of what to do about this problem and followed every instruction to no avail.
My printer was working just fine until I installed HP software that allowed my scanner to work (I hadn't scanned anything in a very long time and had gotten a new laptop since then). The scanner worked fine and I was happy the machine was in working order.
Then I tried to print something again and I've been getting a message saying "Printing -- waiting for printer to become available," no matter what I've tried. I've unplugged and unplugged, reset the printing system, bought a new connecting cord, some nonsense with Disk Utility . . . Is there a solution easier than switching to a better printer?
06-20-2020 04:38 AM
@Silver08, Welcome to the HP Support Community!
- Make sure the USB cable is directly connected between the MAC and the printer.
- The use of a USB hub is not recommended.
- Do you have an Anti-virus/firewall installed on the MAC?
- Check if the printer is getting recognized by your MAC:
- From the Apple menu, choose About This Mac.
- Click System Report.
- Under the Hardware heading on the left side of the System Information window, click USB.
USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus.
Check for any software updates on MAC
Click the Apple icon > About This Mac > Software Update and install any available update.
Repair the Disk Permissions:
- Close all applications.
- On the Apple menu bar, click Go, click Applications, and then click Utilities.
- Double-click Disk Utility.
- Highlight your hard drive/partition on the left.
- Click Verify and then Repair Disk Permissions.
Install the printer driver from here using the HP Easy Start app.
Try printing.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee