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HP DeskJet 4152e All-in-One Printer
Microsoft Windows 11

I recently went to Walmart and purchased a replacement ink cartridge for my printer. I ended up purchasing a HP65 cartridge when I needed an HP67 cartridge. Walmart refused to accept the return and stated that I needed to contact HP to return the incorrect cartridge and get a refund. Looking for the contact info of whoever I need to get in contact with to get this done.

1 REPLY 1
HP Recommended

Hi @Strokerace21,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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