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‎06-22-2020 10:02 AM

HP Recommended

I tried exchanging an HP ink cartridge at Walmart. Walmart's policy holds that if the package has been opened they will not make an exchange. I went to the HP support site and it requires you to pay $1.00 before addressing your question.

Any solutions to this problem?

7 people had the same question
1 REPLY 1

‎06-26-2020 10:34 AM

HP Recommended

@Jackyl1, Welcome to the HP Support Community!

 

To assist you better, what is the issue with the ink cartridge?

Do you get any errors?

Is it a black or a color ink cartridge?

 

Keep me posted.

KUMAR0307
I am an HP Employee

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