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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8025e All-in-One Printer

I am using Mac Sonoma 14. 
About the time the warranty on my printer expired, I started getting the following error everytime I print. If I close it out, the print job will complete. But that means I have to physically walk to my printer which I am not always able to do when I print. Nothing shows up on my account as being an issue. I don't want this thing to freeze up all together. 

Ideas?

 

IMG_3655.jpeg

2 REPLIES 2
HP Recommended

That error code is related to Instant Ink, it has nothing to do with the fact that your warranty expired. Either your printer is no longer able to contact the instant ink servers or there is an issue with your account. 

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HP Recommended

Thank you. That is good to know. Do you know if I have to enroll in Insta-ink to make it go away? I don't have customer support service available any more so I am not finding any solutions to get this error to disappear. 

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