• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Envy 4520 wireless All-In-One.  Has worked fine in the past, but today it does not seem to be able to print.  Nothing happens when I send a document to  "print".  My Desk Top computer shows nothing in the "waiting to print" que.  The printer has been unplugged & re-plugged.  Printer screen shows the icon for wi-fi (looks like it is ok)..  

The HP Network Configuration page shows:

Network Status:   Ready

Active Connection Type:  Wireless

URL for Embedded Web Server: http://HPD872E2    http://10.0.0.86

Internet:  Connected

802.11 Wireless - Status:  Connected

Wi-Fi Direct - Status:  On

Wi-Fi Direct Name:  DIRECT-E2-HP ENVY 3420 series

 

Any help would be greatly appreciated

Frank Petro (Columbo)

 

2 REPLIES 2
HP Recommended

Just a couple of clarificatons to my post of earlier today:

 

Subect line should read :

Was printing OK with wireless - now nothing will print - can't  seem to work with wireless capability.

 

Wi-FI Direct Name (actually reads) -  DIRECT-E2-HP ENVY 4520 series

HP Recommended

What operating system? If you are using Windows I would suggest running the diagnostics at https://support.hp.com/us-en/topic/printscandoctor may help resolve the issue.  Download and run the HP Print and Scan Doctor.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.