Web Services Eprint could not be enabled

[PaulWLondon]

My printer is wirelessly connected to my home network. 
I have noticed recently that my Eprint is not working. 
I’ve checked to see that Web Services need to be enabled , however I cannot. 
I have an error … ‘web services (Eprint and Apps) could nott be enabled’

Any help please gratefully received

thanks   

[Mans]

@PaulWLondon 

Hello,

Make sure the printer has the latest firmware installed. More information, go to the Cannot connect to Web Services section.

Please restart the printer, computer, and router for solve this problem.

1. Turn the printer off, and then wait 10 seconds.
2. Disconnect the printer power cord from the printer.
3. Turn off the computer or the device you are trying to print from.
4. Connect the printer power cord to the printer, and then turn on the printer.
5. Disconnect the power cord from your wireless router, and then wait 30 seconds.
6. Reconnect the power cord to the router.

    NOTE: 
   

   Wait until internet service is restored. Internet service is interrupted while the router is off.

7. Wait at least 3 minutes, then turn on the computer.
8. Try to enable the printers Web Services again.

I remain at your disposal in case of need.

Best regards,

[PaulWLondon]

Thank you for your help. 
Sadly that did not fix it. 
I still have the same message .

[Mans]

@PaulWLondon 

Thanks for your return,

You will need to follow the instructions below to solve this issue:

1. On the front panel of the printer, click four times on the location of the back arrow (the arrow being inactive).
2. A hidden menu will appear, click Support menu.
3. Scroll down to Reset Menu, and validate with OK.
4. Scroll down to Semi-Full reset, and validate with OK.
5. The printer will shut down, please restart it.
6. Please reconfigure the printer.

Don't hesitate to contact us in case of need.

Best regards,

[ParamountPaul]

Thank you so much . 
I followed your instructions and reconfigured my printer. 
I still cannot connect to Web Services. 

Thanks for you help 

[Mans]

@PaulWLondon  

Thanks for your return,

Unfortunately, as of September 1, 2016, web services have stopped working and are no longer supported by some printers. Your printer is one of those, the printer is one of those no longer supported by web services.
For more information, please go to the Web Services Stop Working section.

This confirms that your printer is no higher supported with web services (HP ePrint, etc...).

Don't hesitate to contact us in case of need.

Best regards,

[ParamountPaul]

Thank you 

[cchrisgates11]

So i bought this printer knowing that the functionality of remote printing was available. And now hp no longer supports it? So is HP going to send me a new printer that does support it?