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‎07-31-2024 04:01 PM

HP Recommended
Product: HP DeskJet 3772 All-in-One Printer

I have a Deskjet 3772 and the web services light is blinking and I can't print. I have tried to turn it off and back on again, I've tried to look up the issue and troubleshoot it myself, but nothing is working. Can anyone help?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2024 04:31 PM

HP Recommended

I fixed it. I had to reenroll into instant ink even though I bought my own ink at Target. 

View solution in original post

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2 REPLIES 2

‎07-31-2024 04:31 PM

HP Recommended

I fixed it. I had to reenroll into instant ink even though I bought my own ink at Target. 

1 person found this reply helpful
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‎07-31-2024 05:55 PM - edited ‎07-31-2024 05:55 PM

HP Recommended

Thanks for fixing the problem.

 

I had been looking at page 9 of the users manual for what the blinking light means

 

The Web Services light is white and keeps blinking.

The Web Services feature has been registered,

but there is a  connectivity issue.
Press the Web Services button (i)
 to print a diagnostic page,

and then follow the instructions on the page.

The Web Services light is white and keeps blinking.The Web Services feature is turned on, but a job is being
blocked because of an error.
Press the Web Services button (i) to print a diagnostic
page, and then follow the instructions on the page.

 

How did you know you had to sign up for instant ink?  Did you get a status report about the ink problem?

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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