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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- What has HP done to HP printing using HP Smart

Create an account on the HP Community to personalize your profile and ask a question
05-30-2025 12:55 PM
Is it possible to go back to the simple days where printing was done by the operating system. The latest HP Smart kills jobs and locks them in the laptop and they will not delete, despite repeated attempts and eventually even a reboot did not fix it. A delete of printer and re-install fixed the issue. This is un=acceptable, and really poor coding. The old OS spooler worked really well and I cannot see why I have to have such a large bloated piece of code to print.
I have used HP kit for so many years now I am really considering going elsewhere.
Bob Sheppard
05-31-2025 09:37 AM
Welcome to the HP English Community --
If you do not like HP Smart, you need not use it -- using the HP Smart application is optional.
The Full Driver Printer Software is still available for your printer and Windows 11.
>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<
HP OfficeJet 4650 series Print and Scan Driver and Accessories
In general, the web pack should load -
Download package > Save > Right-Click on the installation Package > Run as Administrator
If / When asked, opt for the Full Driver / Full Software to be installed.
Using USB? (Re)Connect when instructed to do so.
After the software is installed, Restart the computer and sign in.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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Enter the device type and model name of your HP product
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Select a saved product from HP Account Dashboard
OR
HP OfficeJet 4658 All-in-One Printer
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