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‎05-08-2024 03:38 PM

HP Recommended

Printer quit in the middle of job. E4 code came up. Unplugged, cleared a jam and restarted.  Now have rectangle of lights (zero?) and a picture of paper with arrows on each side.  This printer is not 24 hours old!  Not that impressed so far!!

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1 REPLY 1

‎05-10-2024 09:43 AM

HP Recommended

Hi @indigo2000,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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